Frequently Asked Questions

Everything you need to know about shopping with Pretty Lavish.

How long does shipping take?

Standard delivery typically takes 3-5 business days, while express shipping options are available for next-day delivery within the UK if ordered before 2 PM.

What is your return policy?

We offer a 14-day return period from the date you receive your order. Items must be unworn, with all original tags attached and in their original packaging.

Do you ship internationally?

Yes, we ship to most countries worldwide. International delivery times and costs vary depending on the destination and are calculated at checkout.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital options like PayPal, Apple Pay, and Klarna.

How do I know which size to choose?

Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for specific garment measurements.